St. Joe’s Workshop is the website of the re-employment ministry at St. Anastasia Roman Catholic Church in Troy, Michigan. The ministry is an effort to help those who are in need of work. Information to help your job search includes: prayers and Christian reflections, job listings, educational opportunities, financial management resources, and job search tips.

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4571 John R Rd
Troy, MI 48085

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gloComplete Revenue Cycle Account Manager

by KHouseman on December 19, 2013
The Account Manager is responsible for delivering high quality and personalized services to customers subscribing to Account Management services including gloComplete, and other related or future products and services. This position is critical to the success of the revenue cycle process; in conjunction with practice providers and staff, the revenue cycle account manager will contribute to the day-to-day operations on all issues related to the revenue cycle functions.  This position will work with the business offices on revenue cycle performance to meet short term strategic goals.  Provide financial analysis, create written processes and train others in implementing a cross functional revenue cycle team.  A broad knowledge of receivables management, registration practices and financial counseling is a must.
Single point of contact and accountability to plan, direct and coordinate to:
·         Oversee and review collections reports to identify payer and other collections issues
·         Develop and implement practice-specific process improvement recommendations to secure positive results, monitor performance and improvements resolution plans for  unfavorable trends
·         Maintain reimbursement related key performance indicators for practices, setting  and benchmarking revenue cycle goals (i.e. reducing Days in A/R, decreasing outstanding accounts receivable, increasing first pass rate)
·         Enhance and standardize work-flow processes throughout the revenue cycle that assist in achieving consistency in maintaining the critical success factors outlined in our standard operating procedures.
·         Produce and analyze standard monthly reports that assist in the monthly forecast process
·         Liaise with practice and business office staff to resolve issues and outstanding problems in the area of A/R management and revenue cycle process.
·         Provide oversight and training to all partner practices throughout the implementation process for new partners
·         Bachelors’ degree in health care administration, business or other related field or equivalent required
·         Minimum of three (3) years of medical billing management experience
·         Ability to interact with clients and staff
·         Exceptional interpersonal skills and strong oral and written communication skills
·         Ability to manage multiple projects
·         Excellent problem-solving skills and strong attention to detail
·         Ability to analyze financial and operating information to facilitate decision-making
·         Ability to prioritize and handle multiple tasks in a dynamic work environment
·         Ability to work independently and collaboratively
·         Working knowledge of all Microsoft applications (Word, Excel, PowerPoint)
·         Ability to work with a multi-disciplinary team
·         Able to travel up to 5% of time
Please email your resume to Julie Lundberg
Thank you.

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